ReWirePrivacy Policy

Terms and Conditions

ReWire Neurotechnologies, Inc.

Effective Date: 09/19/2026

Version 1.3

1. Agreement to These Terms

These Terms & Conditions (“Terms”) are a binding agreement between you (“you,” “user”) and ReWire Neurotechnologies, Inc. (“ReWire,” “we,” “us,” “our”) governing your access to and use of Edge, ChillsTV, and any related websites, applications, content, audio, features, and services offered by ReWire (together, the “Service”).

By checking an acceptance box and selecting an acceptance button, or otherwise taking an affirmative action presented to you as acceptance of these Terms, you confirm that you have read, understood, and agree to be bound by these Terms and by our Privacy Policy, which is incorporated by reference. If you do not agree, do not use the Service.

We keep a record of your acceptance — including the date, time, the version of these Terms and of the Privacy Policy you accepted, and the acknowledgments you checked — and we may rely on that record as evidence of your agreement.

2. Eligibility

You must be at least 18 years old and legally able to enter into a binding contract to use the Service. The Service is intended for adults. By using it, you represent and warrant that you meet these requirements and that the information you provide about your eligibility is accurate. The Service is offered only to users located in the United States.

You may not use the Service on behalf of, or knowingly allow access by, any person under 18.

3. What the Service Is

The Service offers self-guided tools for reflection, emotional engagement, and personal expression. The Service includes ChillsTV, which uses information you provide to predict and present third-party video content that may give you chills and may allow you to invite another person to participate in compatibility features through which compatibility results and recommended videos are shared between participating users, and Edge, which uses artificial intelligence based on written information you provide to generate a personalized spoken-word meditation (a “Meditation”), delivered as a synthesized voice over music, that is intentionally designed to be emotionally evocative and may elicit strong feelings, including chills, tears, or a heightened emotional state. The Service does not include any separate clinical or investigational digital therapeutic offered by ReWire.

The Service is offered for personal, reflective, wellness, and entertainment purposes. The emotional intensity of certain experiences and content offered through the Service is an intended feature, not a malfunction.

Certain portions of the Service may be made available before their public release, including beta or other pre-release versions of Edge. Pre-release features may be incomplete, contain errors, produce unexpected results, or change or be discontinued without notice. ReWire does not guarantee that any pre-release feature will become part of the publicly released Service or remain available in its current form. If you provide feedback regarding a beta or pre-release feature, ReWire may use that feedback as provided in Section 10.

4. The Service Is Not Medical Care

The Service is not a medical device and does not provide medical, psychological, psychiatric, therapeutic, diagnostic, or treatment services of any kind.

The Service does not diagnose, treat, cure, prevent, monitor, or mitigate any disease, disorder, or health condition, and is not intended to. Nothing in the Service is medical, psychological, or professional advice, and no content should be relied on as such.

Using the Service does not create a doctor-patient, therapist-client, counselor, or any other professional or fiduciary relationship between you and ReWire or anyone associated with it. The AI voice is not a clinician, counselor, or licensed professional, and any first-person language it uses is a creative device, not a statement of fact, care, or capability.

Always seek the advice of a qualified health provider with any questions about a medical or mental-health condition. Never disregard professional advice, delay seeking it, or change or stop any treatment or medication because of something you experienced through the Service. If you are currently under professional care, continue it; the Service is not a replacement.

5. Not for Emergencies or Crisis Support

The Service is not a crisis line, emergency service, or suicide-prevention resource, and it is not monitored by humans in real time. Although ReWire uses automated safety screening intended to identify certain crisis-related inputs, that screening may not identify every crisis, emergency, or unsafe situation and is not a substitute for professional or emergency assistance. Do not use the Service to seek help in an emergency.

If you are in crisis, feel unsafe, or are having thoughts of harming yourself or others, stop using the Service and get help from a person immediately:

6. Assumption of Risk and Informed Consent

You understand that the Service is designed to produce a powerful emotional response and that strong emotional experiences carry inherent risks. These can include, without limitation: intense or unexpected emotions; tears or distress; surfacing of difficult memories, grief, or painful thoughts; temporary changes in mood; and, for some people, a worsening of existing emotional or psychological symptoms.

Knowing this, you choose to use the Service voluntarily and at your own risk, and you accept full responsibility for that decision and for your own well-being while using it. You agree that you are the best judge of whether the experience is appropriate for you at any given moment, and that you will stop if it stops feeling right for you. You can pause or end any experience at any time.

7. Health Acknowledgments and Suitability

Intense emotional or sensory experiences are not suitable for everyone. By using the Service, you acknowledge and agree that:

8. AI-Generated Content

Certain content provided through the Service, including each Edge Meditation, is generated by artificial-intelligence systems, in part using third-party AI and voice technologies. Other content presented through the Service, including third-party videos displayed through ChillsTV, may be selected or recommended based on information you provide but is not created by ReWire’s artificial-intelligence systems. AI-generated content is inherently unpredictable and may be inaccurate, inappropriate, off-tone, mismatched to your situation, or otherwise not what you expected, even when the system is functioning as intended and despite the safeguards we apply.

The AI-generated content is a creative, machine-generated reflection. It is not a factual statement about you, your worth, your circumstances, your future, or any other person, and it should not be treated as truth, guidance, or instruction. You agree to use your own judgment, to take only what is helpful to you, and to disregard the rest. ReWire does not warrant that generated content will be accurate, suitable, or beneficial.

9. Acceptable Use and Your Responsibilities

You agree to use the Service only for lawful, personal, non-commercial purposes and in accordance with these Terms. You agree that you will not:

You are responsible for your account, your credentials, and all activity under your account, and for maintaining the security of any device you use.

10. Your Content and License

“User Content” means the answers, text, and other inputs you provide. As between you and ReWire, you retain ownership of your User Content. You represent that you have the right to provide it and that it does not violate the rights of any third party.

You grant ReWire a worldwide, non-exclusive, royalty-free license to use, process, store, reproduce, and create derivative works from your User Content solely for the purposes of operating, providing, maintaining, securing, troubleshooting, testing, and evaluating the safety and quality of the Service, including generating and delivering content and Meditations to you and reviewing inputs and outputs to evaluate and improve prompts, safeguards, and Service performance, and for any additional purpose separately authorized by you. This license does not, by itself, authorize ReWire to use your User Content for scientific research or to train or fine-tune artificial-intelligence models. Any such use will be subject to the Privacy Policy and any separate consent or authorization that applies. Generated Meditations and other outputs of the Service are provided to you for your personal use; ReWire and its licensors retain all rights in the Service and its underlying technology (see Section 11).

If you submit feedback or suggestions, you grant ReWire an unrestricted, perpetual right to use them without obligation to you.

11. Intellectual Property

ReWire or its licensors own the Service, including its software, design, text, prompts, models, audio, music, trademarks, and the “Rewire,” “Edge,” “ChillsTV,” and “ReWire Neurotechnologies” names and logos, and it is protected by intellectual-property laws. Except for the limited right to use the Service under these Terms, no rights are granted to you. You may not use ReWire’s marks without prior written permission.

12. Privacy and Data

Your privacy matters. The information you provide — which may include sensitive content about your emotional state and wellbeing — is collected, used, processed, and shared as described in our Privacy Policy, which is incorporated into these Terms by reference.

Some of the information you choose to share (for example, what you want to reflect on, why it matters to you, and whether a Meditation or other content gave you chills) may be treated as sensitive personal information or consumer health data under the laws of certain states. Where the law requires it, we ask for your separate, affirmative consent to collect and process that information, and you may withdraw that consent as described in the Privacy Policy. Any such consent is separate from your acceptance of these Terms.

If ReWire requests your consent to use identifiable User Content for scientific research, artificial-intelligence model training or fine-tuning, or another secondary purpose that is not necessary to provide the Service, that consent will be requested separately from your acceptance of these Terms and separately from any consent required to provide the Service. Declining such a separate consent will not prevent you from using functionality for which that secondary use is not necessary.

If you withdraw consent, some or all of the Service may no longer function, because the Service is built around the information you share.

If you use a ChillsTV feature that allows you to invite another person to participate, certain results generated through that feature, including compatibility results and recommended videos, may be displayed to the participating users as described to you when you use the feature. ReWire will not share your underlying questionnaire responses, free-text responses, or other User Content with another participant through that feature unless that sharing is separately disclosed to you.

The Service uses third-party providers (including AI and voice-synthesis services) to generate content; those providers may process your inputs under our agreements with them. Please review the Privacy Policy for details, including how to exercise any rights you may have over your data.

ReWire may also create or use information that has been de-identified as described in the Privacy Policy and as permitted by applicable law. The Privacy Policy describes the measures ReWire applies to information treated as de-identified and the purposes for which it may be used.

13. Third-Party Services

The Service relies on third-party technologies and platforms (for example, AI model providers, voice-synthesis providers, hosting, app stores, and YouTube).

ChillsTV may display videos through YouTube’s official embedded player. YouTube and third-party content creators host and provide those videos, not ReWire. ReWire does not control the availability, accuracy, suitability, or content of those videos, although ReWire may select or recommend which videos ChillsTV presents. Your interaction with YouTube’s embedded services may also be subject to YouTube’s applicable terms and privacy practices.

ReWire does not control third-party services, their availability, or their conduct, and your use of them may be subject to their own terms. ReWire is not liable for any loss arising from third-party services.

14. Subscriptions, Purchases, and Automatic Renewal

The Service may offer one-time purchases (for example, a single protocol) and auto-renewing subscriptions. We show you the price, what is included, the billing cycle, and how to cancel before you pay, and these are incorporated into these Terms.

Automatic renewal. If you purchase a subscription, it will automatically renew at the end of each billing period at the then-current price, and we will charge your payment method until you cancel. Before you subscribe, we will clearly disclose the renewal price and billing interval, and you must affirmatively consent to the auto-renewing charge. We will send you a confirmation of your subscription terms after purchase.

Cancellation. You can cancel at any time, and cancellation will be at least as easy as signing up: through the Settings screen in the app, through any third-party platform you used to subscribe (if applicable), or by emailing [email protected]. Cancellation takes effect at the end of the current billing period, and you keep access until then.

Price changes. If we change the price of your subscription, we will notify you in advance and, where required by law, obtain your consent; otherwise, the change applies from your next renewal after notice, and you can cancel before it takes effect.

Refunds. Except where required by law or by the rules of any applicable third-party payment or subscription platform, payments are non-refundable.

15. Disclaimers of Warranties

THE SERVICE AND ALL CONTENT ARE PROVIDED “AS IS” AND “AS AVAILABLE,” WITHOUT WARRANTIES OF ANY KIND, WHETHER EXPRESS, IMPLIED, OR STATUTORY. TO THE FULLEST EXTENT PERMITTED BY LAW, REWIRE DISCLAIMS ALL WARRANTIES, INCLUDING IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, ACCURACY, AND NON-INFRINGEMENT.

WITHOUT LIMITING THE ABOVE, REWIRE DOES NOT WARRANT THAT THE SERVICE OR ANY GENERATED CONTENT WILL BE ACCURATE, RELIABLE, SUITABLE, SAFE FOR YOUR PARTICULAR SITUATION, BENEFICIAL, UNINTERRUPTED, OR ERROR-FREE, OR THAT IT WILL PRODUCE ANY PARTICULAR EMOTIONAL OR OTHER OUTCOME. ANY RELIANCE ON THE SERVICE OR ITS CONTENT IS AT YOUR OWN RISK. Some jurisdictions do not allow certain warranty exclusions, so some of the above may not apply to you.

16. Limitation of Liability

TO THE FULLEST EXTENT PERMITTED BY LAW, REWIRE AND ITS OFFICERS, DIRECTORS, EMPLOYEES, FOUNDERS, ADVISORS, AGENTS, AND LICENSORS WILL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, EXEMPLARY, OR PUNITIVE DAMAGES, OR FOR ANY LOSS OF PROFITS, DATA, GOODWILL, OR EMOTIONAL DISTRESS, ARISING OUT OF OR RELATING TO YOUR USE OF, OR INABILITY TO USE, THE SERVICE OR ANY CONTENT, WHETHER BASED IN CONTRACT, TORT, NEGLIGENCE, STRICT LIABILITY, OR OTHERWISE, AND EVEN IF REWIRE HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.

TO THE FULLEST EXTENT PERMITTED BY LAW, REWIRE’S TOTAL AGGREGATE LIABILITY FOR ALL CLAIMS RELATING TO THE SERVICE WILL NOT EXCEED THE GREATER OF (A) THE AMOUNT YOU PAID REWIRE FOR THE SERVICE IN THE TWELVE MONTHS BEFORE THE EVENT GIVING RISE TO THE CLAIM, OR (B) ONE HUNDRED U.S. DOLLARS ($100).

Some jurisdictions do not allow the exclusion or limitation of certain damages, so some of these limitations may not apply to you. Nothing in these Terms limits liability that cannot be limited by law.

17. Indemnification

You agree to defend, indemnify, and hold harmless ReWire and its officers, directors, employees, founders, advisors, agents, and licensors from and against any third-party claims, damages, liabilities, losses, costs, and expenses (including reasonable attorneys’ fees) arising out of or relating to your misuse or unauthorized use of the Service, your User Content, your violation of these Terms, or your violation of any law or third-party right.

18. Release and Waiver

To the fullest extent permitted by law, you release and discharge ReWire and the parties listed in Section 16 from claims, demands, and damages arising from the inherent risks of using the Service that are described in Sections 6 and 8, including the emotional risks described in Section 6 and the unpredictable, imperfect, or inappropriate nature of AI-generated content described in Section 8, which you voluntarily assume by choosing to use the Service. Nothing in this Section releases or limits any liability that cannot be released or limited under applicable law.

19. Changes to the Service and These Terms

ReWire may modify, suspend, or discontinue the Service, in whole or in part, at any time.

ReWire may also update these Terms from time to time. If we make a material change, we will give you reasonable advance notice through the Service or by other reasonable means and ask you to review and affirmatively accept the updated Terms before you continue using the Service; we will record the updated version and the date of your acceptance as described in Section 1. Non-material changes (for example, clarifications or corrections) take effect when posted with an updated effective date.

If a material change modifies Section 21 (arbitration), you may reject that change by notifying us in the manner described in Section 21 within 30 days of the change taking effect; if you do, your disputes with us will continue to be governed by the most recent version of Section 21 that you accepted.

20. Termination

You may stop using the Service and delete your account at any time. ReWire may suspend or terminate your access at any time, with or without notice, including for any violation of these Terms or to protect the Service or its users. Sections that by their nature should survive termination — including Sections 4, 6, 8, 11, 15–18 and 21–22 — will survive.

21. Governing Law and Dispute Resolution

These Terms are governed by the laws of the State of California, without regard to conflict-of-law rules.

Please read this section carefully — it affects how disputes are resolved and may limit your right to bring a lawsuit or participate in a class action.

(a) Talk to us first (informal resolution). Before starting arbitration or any other proceeding, you and ReWire each agree to first send the other a written notice of the dispute describing the claim, the facts, and the relief sought. Notices to ReWire go to [email protected] (subject line “Notice of Dispute”) or to the mailing address in Section 23, and must include your name and the email associated with your account. For 60 days after the notice, both sides will try in good faith to resolve the dispute informally, including through at least one telephone or video conference if either side requests it. Any statute of limitations is tolled during this period. Completing this process is a condition precedent to starting arbitration.

(b) Arbitration. Except for matters that may be brought in small-claims court, any dispute arising out of or relating to these Terms or the Service that is not resolved informally will be resolved by binding individual arbitration administered by the American Arbitration Association (AAA) under its Consumer Arbitration Rules, rather than in court, except that either party may seek injunctive relief for intellectual-property or unauthorized-access claims. The locale and method of any arbitration hearing will be determined under the AAA Consumer Arbitration Rules, and any in-person hearing will take place at a location reasonably convenient to both parties. The arbitrator has exclusive authority to resolve disputes about the interpretation, applicability, or enforceability of this arbitration agreement, except that the enforceability of the class-action waiver is for a court to decide.

(c) Class-action waiver. To the fullest extent permitted by law, disputes will be brought only in an individual capacity, and not as a plaintiff or class member in any class, consolidated, or representative proceeding. Nothing in this Section waives any right to seek public injunctive relief that cannot lawfully be waived. The arbitrator may not consolidate more than one person’s claims or preside over any form of representative or class proceeding. If this waiver is found unenforceable as to a particular claim, that claim (and only that claim) must proceed in court, and the remainder of this section stays in effect.

(d) Mass Arbitration. If multiple arbitration demands are filed and the AAA determines that they constitute a mass arbitration, the demands will be administered under the AAA’s Mass Arbitration Supplementary Rules and applicable consumer fee schedule then in effect.

(e) Your right to opt out of arbitration. You may opt out of this arbitration agreement and class-action waiver entirely. To opt out, email [email protected] with the subject line “Arbitration Opt-Out” — or write to the mailing address in Section 23 — within 30 days of the date you first accept these Terms. Your opt-out notice must include your full name, the email address associated with your account, and a clear statement that you want to opt out of arbitration. Opting out has no effect on any other part of these Terms, and ReWire will not penalize you in any way for opting out.

22. General Terms

These Terms, together with the Privacy Policy and any terms presented at purchase, are the entire agreement between you and ReWire regarding the Service and supersede prior agreements. If any provision is held unenforceable, the remaining provisions stay in effect, and the unenforceable provision will be limited to the minimum extent necessary. ReWire’s failure to enforce a provision is not a waiver. You may not assign these Terms without our consent; ReWire may assign them. No third-party beneficiaries exist except the parties released or indemnified above. Headings are for convenience only.

23. Contact Us

Send questions about these Terms to ReWire Neurotechnologies, Inc. at [email protected] or by mail at 972 E California Blvd, Pasadena, CA 91106.

24. Your Acknowledgment

By affirmatively accepting these Terms, you confirm that: you have read and understood these Terms and the Privacy Policy; you are at least 18; you understand the Service is not medical care and is not for emergencies; you have confirmed you are not currently in crisis or experiencing thoughts of harming yourself or others; you understand that certain content provided through the Service, including Edge Meditations, is AI-generated and may be imperfect; if you access a beta or other pre-release feature, you understand that it may be incomplete, contain errors or unexpected results, change, or be discontinued; you are aware that Section 21 contains an arbitration agreement and class-action waiver with a 30-day opt-out right; and you voluntarily accept the emotional intensity of the Meditations and content you choose to use and assume the associated risks, as described above.